WHAT CAN YOU ASK IN A RENTAL QUESTIONNAIRE?

As always, really appreciate the timely response from this team! As of this April, we are coming up on 10 years of working with you all, and have no complaints! Thank you for your exemplary customer service!

Showcase has managed my property for over 10 years and I have been greatly satisfied with your services and professionalism. Thank you for doing a great job.

Thank you very much for the service your company has provided to me over the past couple of years. It has been a pleasure working with Space Coast Reality. I will not hesitate to consider a property managed by Space Coast Reality in the future and will obviously give a very good recommendation if ever asked.

I wanted to take a moment to express my gratitude and to thank everyone at Showcase for the help you have given me on multiple occasions in a variety of ways over the years..... Regardless of the nature, each interaction with a Showcase employee has been such a positive experience for me. In every department. Everyone is approachable and courteous. There is consistently a high level of professionalism present from everyone in the office (Katy is a major gem!), to the inspector, to maintenance (Todd is also a gem!) and all other departments which is invaluable. Also, I am always amazed (especially in this day and age) and pleasantly surprised by everyone's response time.....so so prompt....it is truly impressive! In addition, Showcase's level of preparedness, dedication, and commitment in matters such as hurricanes and the pandemic just to name a few is equally impressive. So, thank you again! I wish everyone Happy Holiday's and a healthy and Happy New Year!

G'day Karen Hope your weekend is going well I wanted to say how much I have appreciated the good work of your staff and their management of my properties and rentals this year. They have done an outstanding job. You are fortunate to have such a dedicated team Looking forward to another great year with you all in 2022 and the end of the pandemic Regards and stay and well

In the summer of 1992, we contracted with then Woodlake Realty to manage our property at 1711 Radisson. For over 28 years, we have received competent, courteous, impeccable, ethical, and excellent service. Although the name has changed, Showcase's commitment to excellence has not. We would gladly recommend Showcase Property Management to anyone in your area who needs to rent their property. We are grateful for your service.

"While I cant say I have a lot of life experience searching for properties other than these past few 6 months, I am so pleasantly surprised with the experience I've had with Karen and her amazing team at Showcase Property Management. It's a refreshing contrast with a vast majority of property managers and landlords I've spoken with in the Merritt Island/Melbourne/Merritt Island area I didn't get very good feelings from. Everyone I have spoken with under her direction has been 100% upfront and straightforward with me. Real people, No shady sales pitches. They don't blow smoke, like I have unfortunately been seeing lately with other property management services. Karen took the time to answer all of my questions, as ridiculous as some probably were, without being condescending in the slightest. It's a relief to see great teams still exist, even in these crazy times."

The pictures tell it all...this was the best choice for the unit. Karen, thank you for the pictures and all you do. Audrey, thank you for organizing this project and getting it completed so quickly. Great team effort by everyone involved. Once again, I am very grateful for all the support you all give.

Thank you for 18 years of support. I know that Alberto and I really appreciate your team!

Karen and her team managed a rental property for my wife and me since the mid ninety's. They have always been extremely professional and friendly. All issues were handled quickly and competently. Karen and her staff were always a pleasure to deal with and communication was always prompt, efficient and polite. In our view, Karen and her staff always went "above and beyond" for us. Our expectations were always exceeded. If we ever have any future real estate needs in the area, Karen is our first and last call.

I have been working with Karen since 2011 with my property in FL. When I need something done her response time was amazing. She knows all the right people and gets things done fast. If you are looking to rent, sell or need any real estate transaction, Karen and her team are the ones to call!

I had my inspection with James last week and wanted you to know how much I appreciated his professionalism and kindness. He walked through every single part of the house with me, listening to all of my comments, even assisting me with making the hot water hotter. He honestly could not have been more kind and thorough.

I worked with Katy to schedule an inspection and had to reschedule because of work travel. She rescheduled the appointment for me with kindness. She was professional, very understanding, and offered additional assistance when I thought I would be late for the appointment.

I should've known after working with Beverly from completing my application to signing the lease, that your team would be top notch. Beverly was a consummate professional and so helpful. Literally a gem! I always think it's important to let individuals know when their team rocks and your team ROCKS! Best property management group I have worked with in a long, long time.

I would like to say as a single mother with no family here in Florida, it has been a comfort to have the Showcase team on my side. I truly mean that. Looking forward to future endeavors.

I would like to take this opportunity to say to you all a heartfelt, sincere THANK YOU for your excellent management of my property while it was under your care. I only wish that I had transitioned much earlier as my previous management company was certainly at the other end of the spectrum when it came to professionalism, organization, attention to detail, accounting, property inspection and maintenance -- in every category imaginable. So, once again my sincere THANK YOU! If the occasion comes from any contacts I still have in the area I will whole heartily refer them to SHOWCASE!

"Showcase has been excellent communication wise and we really value that."

Over the last number of years your company has done a fantastic job of finding good tenants and managing the unit. We never had any stress or problems, we would have no hesitation in recommending your company.

Again, you (as all the folks at Showcase Property Management) have provided great service, and make me want to kick myself for not having transitioned from the lame service from my prior management company that I subjected myself to for years before finding y'all.

Things always seem to go flawlessly with you folks and that permits me to never think about the place.

My son, Scoot recently saw that his bank balance was low. He found that the automatic debit for the rent on his apartment jumped up by 35% unexpectedly. When he called the property manager for his apartment to ask about the additional charge they told him his lease was now month to month and that he had no recourse or options. Scott called Karen at Showcase PM to try to find a more reasonable apartment. Within 4 days, he saw several properties, chose his favorite and negotiated and signed a lease. When the property manager at his old apartment tried to threaten him with a lock out and seizure of all his possessions, the staff at Showcase PM showed Scott the Florida Statues he needed to quote to the old property manager to keep his rights and property protected. I am happy to know that Scott is now renting through an ethical caring company! Thank you Karen and the staff at Showcase PM!

"We have a great property manager with the best team on the Space Coast! Thanks for helping us make the right choice and looking out for us all these years."

"I'm pleased with your services and your firm have been very professional"

"I want to thank all of you for your outstanding help over what seems about 2 decades of property management for my condo."

"Thank you for the prompt reply. We really appreciate the great management job that all of you do at Showcase!"

"I would like to let you know that over these past 4 years, everyone in your office have been exremely helpful,very friendly, and a true pleasure to work with."

Thank you all for the very professional help over the years."

"You all are on my bragging list. I have been talking you up to anyone I talk to about what is going on at my house."

"We truly appreciate our multi-year management relationship with your company. Be assured over the past 5 years your staff have been fair,responsive and professional with our multi properties working through a wide array of tenant challenges."

Karen, I want to thank you & your company for the exceptional service you've given to me over the years. Especially helpful to me was Paula Wells. She never failed to give me great references for contractors I could use.(You did tenant placement for me for several years.) Paula was always friendly & very knowledgeable in assisting me.Having people like Paula sets your company above the rest. Also, I've greatly appreciated having the services of some of your contractors like Off Duty Landscaping, Gene Williams.Gene went over & above trimming my landscaping. He kept an eye on my properties while they were vacant. I would highly recommend his services. Thanks Again, Wayne Taylor

"Thank you again so much!! p.s. my bumper sticker on my car says BREATHE ha! I got that from you! take care, Pamela

"please extend my thanks to all who worked so efficiently and fast on securing a tenant for Harbor Isles! Greatly appreciate it.

Your property management team provided us great customer support from day 1. We will certainly recommend your team to anyone looking for a property manager.

"Thanks for you help and for the superb way in which you handled the management of our property."

Hi Karen; This morning about 8:15, we had a little plumbing problem. The kitchen sink faucet started spraying water everywhere. Thanks to Paula and your maintenance crew we had a new faucet by 10 AM. Just wanted you to know what a great job they did. Thanks again for your staff's prompt handling of the plumbing problem. Bill & Sue Roseberry

Fran, Your company rocks it! The tenants have our permission to move in this weekend if that’s ok with you! Thank you, Duron

We would like to thank you and our landlord for providing us with a wonderful place to live, as we have never had any problems in the two and a half years we’ve lived at the residence. We have nothing but positive things to say about ERA Showcase and our experience in living in a property that is managed by them. Thank you again for making our time here a pleasure, and not a hassle. Sincerely, Christopher Van Den Beldt

There you go, ERA, being GREAT AGAIN! Look how amazingly this has all transpired -- my former tenant finished her AMAZING clean-up, touch-up performance yesterday afternoon -- the new tenant you have just signed on is starting to move in today! It is a landlord's dream come true - prayers answered! I appreciate so much, AGAIN, your PROFESSIONALISM touching PERFECTION.Again, THANK YOU! You can count on my referring EVERYBODY I KNOW to ERA!

A few years ago, a client of yours suggested I contact you regarding my rental property. You received the "highest of recommendations" and I am so grateful for connection to you. What a Godsend you’ve been! I am renting my property with you the third time and based on previous experience, I enter this process again with complete confidence in your absolute professionalism, thoroughness, and effectiveness. Thank you, Karen, for being one of the "Best in Brevard." ~Appreciatively, Faith Blair

Karen, I’ve been working with you and your team at Showcase Property Management for many years and I wanted to let you know that I have been very happy with the results. I appreciate your team’s professionalism and hard work! You all have been great to work with! ~ Patricia Bloomfield